Oh, our store looks like the pictures Harry posted, the newer-2010 look (out of interest, our previous look wasn't the old look in the other pictues, lol, it was either the look before that or the one before that
). I can't see the registers up close so I'm not sure if they are exactly the same but they look pretty similar but ours are almost entirely stainless steel (not smooth). And that's what our service desk looks like but the express lanes (3 of them) are attached to the desk. There isn't a sign or lights on the express registers so a lot of people either don't know it's there or think it's a full-service lane.. and get pissed off when we turn their full trolley away.. well really, how did you think we could put all your groceries through in that TINY bagging area they give you these days :S
sigh, I hate EFT anomalies. On another note, does anyone find that Helpdesk is NOT that helpful? Well, depends on who you get. Sometimes you just have to call back and get someone else because some people are useless on there.. lol.
Supervisor vests: our CSM/2IC have them but none of the other service staff do (except for one night time/weekend one who got a hand-me down from a girl that left). But the rule at our store is that if you are on service you are meant to be wearing a vest (if there is more than one supervisor on, then the main supervisor only wears the vest). I believe they have ordered vests for us (wooohoo... not, lol) but they haven't arrived yet nor did they ask me what size I wanted, lol. Townie, I'm pretty sure I saw a paper order form once upon a time... the vests were about $70 dollars but the store should pay.
Our store has 12 full-lane, 3 express, 2 smokeshop and 5 self-serve. Now that self-serve is in I can't understand how we managed to survive before! We haven't cut any staff but if we didn't have them it would be express alerts every 20 minutes, haha. We must just be getting busier. We do about 800k a week, less than that because of the refurb but it's getting busier now! We had all registers open today and it was still backing up... there's no way we will cope at Xmas.
Photos... I forgot to take one while I was at work (I was going to take a photo of the new registers but I didn't get time, very busy
) so I took one after I got home - excuse my tired appearance.