A rule of thumb in customer management is that a dissatisfied customer will tell 20 people and a satisfied customer will tell 5. By ignoring the externalities of the bad word spread by a customer, one would be underestimating the cost of non-compliance to customer satisfaction.
So these facts I assume are supported by academic peer-reviewed studies? Which ones?
P.S. I do know that your post is a trollage, just want to see how creative you can be
Has anyone heard from them for the CPA recruitment program? If so do you know whether they pay you (I know that the CPA program says that they likely won't & rather you have to pay the CPA for finding you a position, but this may not be the case)
Who's definition of tar shall we use?
http://en.wikipedia.org/wiki/Tar
"Tar is a viscous black liquid derived from the destructive distillation of organic matter. Most tar is produced from coal as a byproduct of coke production, but it can also be produced from petroleum, peat or wood."...
Which are big words? At university level, they are standard terminology. Yes the term twat (as with all insults, is derived from a stance of futility)
I am glad you noticed that inconsistence in my prior post, I should have extrapolated upon my argument.
You are aware that air contains...
QUOTE=astarael]sounds pretty goddamn racist to me...
if she was merely describing the customer, then i think it would have been adequate to refer to him as indian, once, not that it would have any relevance. making numerous references to him being a "fucking curry" is racist.
I agree with...