Can't accept unsw offer?!? (2 Viewers)

[president_pororo]

I can't even get past the UniPass making process
on the Identity Manager thing

I've re-tried over and over for the past two days
and I'm starting to freak out just about now

Because I can't accept my offer

Is anyone having this issue as well because I'm so confused

 

[CaptainPrice]

Are you sure it's the correct information you've been typing in?

Remember to add a '1' in the beginning of your UAC number.

Correct UNSW program code?

What error text do you get?

 

[president_pororo]

"The information you entered does not match our records OR you did not complete all of the required fields. Please review your responses and resubmit the form. "

I defs added a 1, and I couldn't have gone wrong with my post code or DOB
program code was also correct, checked multiple times :/

 

[CaptainPrice]

Tried the official UNSW link? I know for me it was lagging, hence I chose to do it this way, maybe things would've sped up by now?

Try calling and emailing them as well, you have until the end of first week to accept!

 

[president_pororo]

OH my god.
Now i'm getting an 502 Proxy Error
Can't even get on IDM

 

[MiseryParade]

OH my god.
Now i'm getting an 502 Proxy Error
Can't even get on IDM

IDM, myUNSW and Moodle all have nightly site maintenances from from 11:50 or 12:30 (can't remember) to 1:45. The proxy error is normal!

 

[hungry]

Honestly, just call them. It's the quickest way to get it fixed (I also had a problem with my usyd account, emailed them, waited 2 days, then finally called them instead and they fixed it in 5 minutes).