Hey pretty sure some of the stores do it differently but first shift you're basically a shadow to a staff member. Will he be cooking or serving?
If it's cooking he will be put on a shift with an experienced cook who will show him all the procedures for breading, cleaning, putting chicken in and taking it out of the fryer, all the different buttons etc.
If he's serving the server(s) will most probably show him how to pack all the meals. Then once customers come in they will serve and he will pack for them. We normally show new people how to pack first so they become comfortable with that so when they move onto registers they are already familiar with the items.
He will be with someone else on his shifts for two weeks, then after that they roster you on by yourself. You can always ask the managers or other staff members if you have any dramas though they will be more than happy to help (if you ask nicely and they're in a good mood
)
However if hes rostered on for a 3 hour shift (and hasn't already done this) he will probably be doing 'Restaurant Basics' where you go through modules with a manager...basically just filling out paperwork. They will also give him a tour of the restaurant and he will receive his uniform.
And yep the uniform they give you is pants, shirt, hat and name badge. Shoes are not included...and I recommend he gets 'tough' shoes especially if he's a cook because they get wrecked so easily and become really gross from all the oil...even servers shoes get really gross cos you're constantly walking through the kitchen/greasy areas.
If he has any other questions let me know...I clearly know way too much =\