WEll i know everyone says this but pick your strongest subjects, and always reme,ber in memo, faxes, emails, etc to put all the to, from. subject and all that shit in because they can mark u done for not including that stuff and really it'a an easy couple of marks to pick up just for including that stuff, also remmebr to refer it all to topics studied e.g if your talking about a phone conversation talk about open ended and closed ended questions and how to make the caller feel more at easw etc