we have actually done both case studies, HSBC and Qantas. As far as I know the Qantas case study is an independent case study- it's not put out by Qantas themselves where as HSBC was. (Kind of a promo hey??) But our teacher said, "try to know both of them, one in more detail than the other" time allowing of course, so that we don't find ourselves in the predicament you were. I know Qantas better because it interests me more and basicall that HSBC booklet really annoyed me in that it seemed like one big bias advertisement for the company (appologies to any HSBC employees/ family memebers!!!) How did you go in your trials anyway?