Ok my whole process with ColesMyer has just completed and I'll type a low-down from my own personal experiences to help some of you guys. Basically I applied at ColesMyer for alot of stores and ended up getting Officeworks.
- A few days after I did the online test, employment emailed me to do a group interview.
- Group Interview: Totally easy, just got there to fill out a few forms while the employment chick explained the history and management of the corporation. You'll also need to stand up and introduce yourself. Smart casual was the dress code and basically everyone went in casual.
- A month later employment rang me for a position at Officeworks. I accepted and a manager interview was organised a week later. At the manager interview the manager basically had this little booklet with pre-determined questions like 'Why do you want to work for Officeworks', 'If a customer stood in front of a digital camera, what would you do next, as a sales assistant?'. The answer they wanted was basically go up, ask them if they need help, assess their needs and try to match up their needs with an appropriate product. If they accept, then try to upsale it even further.. e.g 'if you're going on holidays, it might be useful to also get a few extra memory cards' etc. Then the manager talked about what he'd expect out of me as a staff member, my hours, trading hours, general operations and layout of the store etc. etc.
Just a tip, they REALLY favour someone who is flexible with their hours.. so when they ask for your availability, to maximise your chances try to be as flexible as possible.
Overall the interview was 1 hour, and now I've gotta do an online induction. Next Monday I'll be going to the store for an instore induction and then I'll be getting into it.
Hope this helped.