part i:
From the first equation we know that the modulus of z-1 is half that of z, so when you divide (z-1)/z you divide moduli, giving 1/2.
For the angle, the question tells you that the angle between them is pi/3 and if you draw the diagram and minus arguments you can see that. Also when you divide (z-1)/z you minus arguments, and they tell you that it's pi/3 in the question, therefore cis(pi/3)
So then you get the answer of 1/2 (cispi/3)
part ii:
Not sure