ok, this is from the heinemann textbook...
EMPOWERMENT:a term used to describe groups within a society obtaining access to power structures and gaining control over their destiny. eg the feminist revolution in the western world during the 70s is referred to as empowering women.
HERITAGE: the collective past of a country. It may be physical heritage (such as material remains) or cultural heritage (such as songs, stories, music). It plays a key role in maintaining continuities.
SOCIAL AND CULTURAL LITERACY: socially and culturally literate persons can communicate effectively across society. They are aware of their own place in society, and are willing to make a contribution to their society and culture.
there you go!!
good luck with everything!!