For Q15, you should thing about what exactally the question is asking you. If it helps, underline the key words, information and write down everything that question asks you to find. In this case, its about normals that pass through a specific point.
Realising that the question involves normals, you should get the idea that tangents would also probably be invloved. So differentiate x2 = 4y.
d/dx x2/4 = x/2.
This means that the gradient of the tangent is x/2 which means the graident of the normal is -2/x.
Sub this into the linear form of a line to get y-y0 = -2/x (x- x0). Simplified, this will give 2x + xy -xy0 = 2x0. Sub in (-12, 15) to get 13x - xy = 24 which you feel might be a bit tricky to solve with the 'xy' term. However, since this is parametrics which means that we can turn a problem of two variables into a problem of one, we sub in (2p, p2) to get p3 - 13p + 12 = 0 which you can solve.
Since its a quartic, there should be three roots, and given the question, three distince roots or values for p. This since you have the three values of p, just sub them into the general parametric definition of a parabola (2p, p2) to get your three points.
Hope that makes sense....