Windows Mouse Optical (1 Viewer)

[Korn]

I have the above mouse connected to my pc in the USB slot, and i keep getting no responses from my mouse and an error message, which to correct i have to unplug the mouse and reattach it, does this happen to anyone else, and how do u fix it

 

[MuffinMan]

restart wait for 30 secs and it should work

 

[MedNez]

Have you installed and configured any software that came with the mouse? Disconnecting it safely and reconnecting it, as the error message says, should do the trick, rather than resetting the entire computer.

 

[Korn]

Have you installed and configured any software that came with the mouse? Disconnecting it safely and reconnecting it, as the error message says, should do the trick, rather than resetting the entire computer.

I was having the same problem yesterday, and i have the new driver for the mouse 5.20.413.0, and the mouse properties say that the device is working.

I also get some weird sound coming from my pc, sort of like deedun, deedun

 

[JimmyK]

if you havent used this USB mouse before - you may need to enable the use of a USB mouse in your BIOS. if all else fails - you can usually get a usb -> ps/2 adapter which should solve your problems.

 

[Korn]

if you havent used this USB mouse before - you may need to enable the use of a USB mouse in your BIOS. if all else fails - you can usually get a usb -> ps/2 adapter which should solve your problems.

Ive had the mouse for a little over a year now, so i dont see what the problem is

 

[Korn]

This is the error message:

"USB device not recognized
one of the USB devices attached to this computer has malfunctioned, and Windows does not recognise it
For Assisstance in solving this proble, Click this message"

How am i ment to click the msg when the mouse isnt responding

 

[MedNez]

Try this article.

 

[Korn]

Try this article.

I have Windows XP SP2, installed and the problem is occuring without my pc going into hibernation

 

[MedNez]

Do you have a different computer you could try it on ? Or another mouse or USB device you could test out for a while to make sure it's actually the mouse that is the problem?

 

[Korn]

Do you have a different computer you could try it on ? Or another mouse or USB device you could test out for a while to make sure it's actually the mouse that is the problem?

I only got one pc, only one mouse, i have other USB slots but,

 

[melsc]

try it in another usb slot...if it still doesnt work the mouse may have died...

 

[Korn]

try it in another usb slot...if it still doesnt work the mouse may have died...

Will i have to restart the computer to put the mouse in a new slot

 

[melsc]

best to try...my scanner gave me that message the oda day and i switched ports and it was fine

 

[Korn]

Would rolling back the driver help

 

[ogmzergrush]

Would rolling back the driver help

You never know, can't hurt to try it.

I had an old MS optical mouse that pulled that stunt on me a few years ago. It'd worked fine for a few years, then got a bit tempramental and would only work sometimes. Then after a few months it just stopped completely. The lifetime warranty (At that stage, don't know if they still offer it), meant it was replaced for free though so it wasn't really a big deal.

 

[MedNez]

Rolling back the driver will only help if there is a problem with the new driver. On that note, Logitech mice are pretty cheap in price these days and are superior to Microsoft Mice.

 

[Korn]

Rolling back the driver will only help if there is a problem with the new driver. On that note, Logitech mice are pretty cheap in price these days and are superior to Microsoft Mice.

Really, i was told that MS was best

 

[sunny]

An important question was unanswered....have you tried using the mouse in a different USB port? In another computer's USB port?

If it didn't work in either, in all likelihood you have a dead mouse.

 

[sladehk]

did you check the bottom of the mouse?